Unconditional Bontrager Guarantee
If for any reason you're not satisfied with a Bontrager aftermarket purchase, return the item, along with the original sales receipt to the original place of purchase within 30 days for an exchange or refund. Think of it as a 30-day test ride.
This guarantee includes Bontrager aftermarket components, clothing and accessories. Bontrager OE (original equipment) componentry sold as part of a bicycle is excluded. Used items must be cleaned for a return. If you send merchandise that is not cleaned or laundered, we will return it to you at your expense.
Crash Replacement Guarantee
With the Bontrager Crash Replacement Guarantee, we will provide you with a free replacement helmet if it is involved in a crash within the first year of ownership. Simply contact us with the crashed helmet, original sales receipt, details of the incident and a return address for your replacement.
Need to Send Your Purchase Back?
No problem! We'd be happy to help facilitate an exchange or return.
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